Locating your crash logs

If MyFlights or MyFlights HD is crashing on your device, we may request crash logs from you to help us diagnose any issues. Crash logs contain information about what the app was doing just prior to the crash.

To find a log file, please sync your iPhone, iPod or iPad first, then locate the correct log file for the app using the path for your OS below. The log file’s name should start with the app’s name.

OS X    (note – this folder is hidden, so you may need to use the Go menu in Finder and select Go To Folder)
~/Library/Logs/CrashReporter/MobileDevice/<device name>/MyFlights/

Windows XP
C:\Documents and Settings\\Application Data\Apple computer\Logs\CrashReporter\MyFlights\

Windows Vista
C:\Users\\AppData\Roaming\Apple computer\Logs\CrashReporter\MobileDevice\MyFlights\

Once you’ve located the correct file, please email it back to us at support@myflightsapp.com